Terms & Conditions

Effective Date: 01/07/2025

Company Name: Pioneer Vision AI Solutions FZ LLC

Registered Office: RAKEZ, Ras Al Khaimah, United Arab Emirates

1. Acceptance of Terms

By accessing and using PlanVista.app (the “Service”), a product of Pioneer Vision AI Solutions FZ LLC (“the Company”), you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

2. Description of Service

PlanVista is an AI-powered platform that helps users create pitch decks, analyze markets, and develop business plans. It is intended for professional use only.

3. Eligibility & Usage

  • You must be 18 years or older to use the Service.
  • You agree not to use the platform for any unlawful, fraudulent, or unauthorized activities.
  • You are responsible for maintaining the confidentiality of your account credentials.

You agree not to:

  • Reverse engineer or interfere with our platform’s code.
  • Use the system to distribute spam or malicious software.
  • Attempt to gain unauthorized access to the Service or data of other users.

4. Intellectual Property

  • All content and code on PlanVista.app is the exclusive property of Pioneer Vision AI Solutions FZ LLC.
  • You may not copy, distribute, or reuse any part of the platform without prior written permission.
  • All AI-generated content remains the intellectual property of the Company unless explicitly licensed otherwise.

5. Subscription, Payments & Refunds

  • Pricing and billing are managed through secure third-party gateways (Stripe/PayPal), in AED or USD.
  • By subscribing, you agree to recurring billing unless canceled in advance.
  • Our refund process is governed by our Refund Policy.

6. Data Use & Privacy

  • Your personal data is handled in accordance with our Privacy Policy, in line with UAE’s Federal Personal Data Protection Law (PDPL).
  • While we use modern encryption and security standards, no system is 100% secure. Use of the platform is at your own risk.

7. Disclaimer of Warranty

The Service is provided “as is.” We do not guarantee uninterrupted access or accuracy of the content generated. The Company disclaims any warranties (express or implied) including merchantability and fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted under UAE law, Pioneer Vision AI Solutions shall not be liable for any indirect or consequential damages, including loss of revenue, data, or profits, arising from your use of the Service.

9. Suspension or Termination

We reserve the right to suspend or terminate any account without prior notice if it violates these Terms, our privacy standards, or applicable laws in the UAE or globally.

10. Modifications

Pioneer Vision AI Solutions FZ LLC may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of those changes. We recommend reviewing this page periodically.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the RAKEZ jurisdiction, without regard to conflict-of-law principles.

12. Contact Us

If you have questions about these Terms, please reach out:
Email: [email protected]